Transforming business banking for the UK's market leader
In 2018-19 I led a cross-functional team of 30 people at TAB in building a brand-new app to solidify NatWest’s position as business banking market leader. The result? Bankline Mobile: A 4.8-star-rated app that unified the business and delighted customers in a fiercely competitive banking environment. Its intuitive UX and UI affords users the ability to manage their accounts and transactions safely, securely and efficiently around the clock.
What did Bankline Mobile achieve?
Beta iOS app launched in 12 weeks
20 updates over 12 months
4.8-star App Store rating
4.1-star Google Play Store rating
World-first automated testing of TouchID/FaceID on iOS
Winner of ‘Best Industry Innovation of the Year’ and ‘Best Initiative in Digital Payments’ at the 2020 Card & Payment Awards
The UK's first PSD2-compliant biometric payment approval solution.
Replacing the card reader with biometric technology, Bankline Mobile is the UK’s first P2D2-compliant payment solution. It lets customers securely and conveniently approve multi-million-pound payments, reducing user journey time for approvals by 80% vs web.
